Print | Rate this content The lights on the front of the HP product can be on, off, or blinking (flashing depending on the status of the product. The lights indicate product status and are useful for diagnosing printing problems. Figure 1: Lights and buttons on the product control panel 1 - Cancel button 2 - Print Cartridge status light 3 - Resume light 4 - Power light The following sections describe the most common combinations of blinking lights, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue. The following light pattern displays on the control panel: Print Cartridge status light: Off Resume light: Off Power light: Off Figure 2: All lights are off Cause The product is turned off, or there is an issue with the power source. Follow these solutions in the order presented to resolve the issue. Press the Power button to turn on the product. If the product connects to a power strip, check the switch on the power strip to make sure that it is turned on. If the product connects to a switched wall outlet, check the switch to make sure that it is turned on. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. Follow these steps to check the power connection on the product. On the rear of the product, make sure that the power adapter cord is securely connected to the product. Make sure that the power cord is securely connected to the power adapter. Make sure that the power cord is connected to the wall outlet. Figure 3: Check the power connection 1 - The power adapter cord connection 2 - The power cord connection 3 - The wall outlet If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution. If the product connects to a.
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