CNET REVIEWS NEWS DOWNLOAD VIDEO HOW TO Login Join My Profile Logout English Español Deutsch Français Windows Mac i OS Android Navigation open search Close PLATFORMS Android i OS Windows Mac POPULAR LINKS Latest News Security and Antivirus Center New Releases User Favorites Editor's Picks Top Freeware CATEGORIES Browsers Business Communications Digital Photos Entertainment Games Internet MP3 because I ran the diagnostic tests for the printer and scanner provided by HP, and all the tests pass except when the scanning diagnostic is run. All goes well until it gets to the Solution Center test. Reinstalling Solution Center does not help. I can print without problems from any program on my machine, and I can scan using the Scanners and cameras option in the Control Panel with excellent results. In other words, the drivers were left installed even when the installer said it was uninstalling the software. I still cannot use the HP software for the Officejet 4500 G510a All- In- One. In the past 10 years, I have had four HP printers. With each printer, I have had progressively harder times and more time consuming problems installing the software. There was a time with HP printers when the software installed without a hitch, and it truly did get the most out of the printer or scanner it was.
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